Credit Cards that are accepted include Visa, Master Card, American Express, and Discover. Credit card charges to your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. Charges to your credit card will occur when you place your order.
We also accept:
All orders placed on Monday-Friday, from 9am to 5pm will be shipped within three (3) business days.
We use the following carriers to deliver our orders: FEDEX, UPS, DHL and USPS
For your protection, all orders above $100 will require a signature at delivery.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
It is the responsibility of the customer to add promotional/free items that were part of a sale to their order before checking out. We are not able to ship promotional/free items separately once an order has been placed.
While ordering our products in most countries present no issues with customs, we strongly recommend doing your research on legalities for your country prior to placing an order.
Once your order has been shipped, Titan Crew may not be held liable or responsible for any delays in customs. We recommend keeping an eye on the tracking of your order throughout the process to make sure your country's customs department is not requesting any additional information before releasing your package.
Any orders that fail to clear customs and is returned to us will be subject to our international returns policy.
Note: You may be responsible for import duty fees in your country, Titan Crew can not be held liable or responsible for any fees related to customs or import duty.